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  • What is the cost for shipping?
    Shipping is free everywhere in Canada for orders over $45. Under $45, shipping is $17.99. Shipping is not available at this time outside of Canada.
  • Why did you start Eco Chick Fashion?
    I believe that busy parents should have easy access to quality, preloved clothes for their babies and toddlers. Not only because it's good for the environment but also because parents don't walk through their day; they jog! So, let me send those cute outfits to your home while you're busy making memories ❤️
  • What is Équiterre?
    Équiterre is a non-profit organization that helps Canadian consumers and business owners make better choices when it comes to protecting and taking better care of our planet. Their projects include creating and adopting more sustainable practices in Canadian agriculture, transportation, energy, production, and consumption. You can check out their current projects here.
  • I love the idea of preloved clothes but I'm not sure if it's for me
    Hey, I get it. That's why I want to be transparent in how I process new items for my store: - I wash and dry all clothes in my washer and dryer at high temperatures. This gets rid of any critters that could be on the clothes when I've received them. I've never had an issue so far and I inspect all items of clothes thoroughly for quality control (I cut loose threads, I double check the material, etc.) - I store the clothes in boxes until they're bought.
  • What does Eco Chick Fashion do for the environment?
    When I started this business, I really had (and still have) the environment in mind. That's why: - All the clothes sold on this site are environmentally conscious: they have either been gently preworn or haven't been sold by a clothing store and saved from a landfill. - The bag containing your order is compostable; its packing sticker and the "Thank you" card inside is recyclable. - 10% of all profits go to Équiterre, a Canadian non-profit. Consumers have an impact on the environment but so do business owners so I want to do my part!
  • Where do you ship to?
    Everywhere in Canada! Unfortunately, shipping is not available at this time outside of Canada.
  • How does sizing work? How do I make sure that the clothes I buy will fit my little one?
    As kids grow quickly, it can be pretty tough to know what size they wear now! All sizes on the website are in standard American sizing. You can either rely on the American standard size you usually buy or use our handy sizing chart. The chart compares American sizing to other common sizing guidelines (i.e. UK, European) as well as comparing American sizing guidelines with the approximate age, height, and weight of your child.
  • What is your return policy?
    Something doesn't fit quite right or isn't as expected? No problem! Worry-free returns and refunds can be arranged within 20 days of receiving your order! Contact me at or through the contact page to arrange a refund and return. Once a return is in transit back to me, the refund is done within 1-3 business days (this can vary slightly based on your bank's procedure).
Shipping & Returns
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